Refund policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help!

Returns will be accepted up to 3 days following the delivery of your order.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
To start a return, please contact us at info@zytoon.in. Include your order number and reason for return.

Send us the photo of the item within 24 hours of receiving the parcel on WhatsApp number +91 8870 8855 30 or email us at info@zytoon.in. Any issues related to defect/damages/sizing must be raised within 24 hours of receiving the items, else they shall not be entertained.
Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at info@zytoon.in.

You will be responsible for paying your own shipping costs for returning your item unless the return is due to our error.
We recommend using a trackable shipping service or purchasing shipping insurance.

If you have any questions, please contact us at info@zytoon.in.